0000037267 00000 n It was an open box, so it did not come with a remote. Download the app today! Check Applicable Products and Categories for details. View and Download Sony HT-CT380 operating instructions manual online. M-F. 8:30 am-7:30 pm. At the same time, press the Input Selector button and the Volume button. Tips on pairing Bluetooth headphones and other devices, There's no sound coming from the soundbar subwoofer, Bluetooth Series - Pairing devices with NFC (Near Field Communication), Soundbar Connection Basics: ARC, eARC & Bluetooth, 2.1ch Soundbar with Bluetooth technology. To get the full experience on Sony.com, please change your settings to allow JavaScript. New condition. Use the arrow buttons to choose WS, and then press ENTER. The default settings should be restored, and your Sony HT-CT390 subwoofer should connect to your soundbar. AAA Batteries x 2 . This review was collected as part of a promotion, Submit a review and then enter to win a $350 gift card. For additional details, refer to the product manuals . 0000038188 00000 n The display will now say RESET. It should be labeled as WIRELESS or CONNECTION TO SUBWOOFER. Time zone. To boost low-end frequencies, Sony includes a narrow wireless subwoofer. It costs around 100 more than the next-best HT-CT370, but that premium gets you a. However, resetting the system may be the issue. Item often ships in manufacturer container to reduce packaging. Yes, I changed the batteries. do not offer HDMI connectivity. Please enter a valid 10-digit phone number. We've made it simple with easy questions about what matters most. Follow these steps if the wireless connection between the subwoofer and the sound bar is lost or cannot be made: NOTE: Each of these steps represents a possible solution to this issue, check the status of the connection after completing each step. This is my first soundbar and I love it. If you purchased the product from Crutchfield, feel free to contact our Tech Support team. If your model isnt listed above, remember that you can find information about resetting your subwoofer and soundbar in your product manual. After the third flash, the system should turn off. If, The Soundbar LED flashes, sound skips, or noise occurs, This issue usually occurs whenthe main unit and the subwoofer are not linked. No need to program. When RESET appears on the front panel display, release the buttons. It looks like WhatsApp is not installed on your phone. Reviewed in the United States on June 15, 2021. On the BLUETOOTH device, select this system (HT-CT380, HT-CT381, or HT-CT780). What is eARC and how is it different from ARC? Make sure that the Secure Link function is on. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. Press HOME to make the home menu appear. If you did not purchase the unit from Crutchfield, then you may want to contact the manufacturer. 1597 0 obj <>stream System: Sony's S-Force PRO Front Surround technology offers an immersive listening experience Brief content visible, double tap to read full content. Operable distance: more than 8 metres. Set-up Guide . %%EOF We test every remote before shipment. Can I set anything on top of the subwoofer? We get hands-on with the gear for knowledge, and fun! To help you choose the right speakers, we recommend using Crutchfields SpeakerCompare Listening Kit. No issues! From the next menu, choose RESETTING, and then RESET TO FACTORY DEFAULT SETTINGS. The original sub is connected wirelessly so there isn't a sub out on the soundbar to make a wired connection. To get the full experience on Sony.co.uk, please change your settings to allow JavaScript. The subwoofer doesn't. This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. manuals IR Remote The HT-CT380 comes supplied with a full-function The Soundbar LED flashes, sound skips, or noise occurs This issue usually occurs when the main unit and the subwoofer are not linked. We have two Sony CT380 sound bars on two different TV's. There are no obstructions or glass in front of either one. NOTE: Perform an RF CHK function after setting the RF frequency to verify if the connection was made. 0000013344 00000 n You will receive a confirmation email once your review has been published. two-piece surround sound system which includes an amplified soundbar speaker and Amazon Basics Digital Optical Audio Toslink Cable for Sound Bar, TV - 9.8 Feet (3 Meters), RMT-AH500U Replacement Remote Control Applicable for Sony Soundbar HT-S350 HT-SD35 SA-WS350 SA-S350 SA-WSD35 SA-SD35. Unplug the power cord for 30 seconds. These are the settings that are outlined in the settings menu. If a Passkey is requested, enter "0000." 3Make sure that the BLUETOOTH indicator (blue) lights up. We've watched turntables go in and out of style, but our love of hi-fidelity has never stopped. (Also, the app is useful for adjusting levels, etc.) He truly is a subject matter expert - his assistance was invaluable. There may be a few reasons that your Sony subwoofer and soundbar arent connecting. The Eric A. If you no longer wish to receive the call, please click the button to cancel your request. 0000003144 00000 n 1080/24p, x.v./Deep Color, and 3D video; as well as ARC & HDMI control, plus For additional details, refer to the product . It's challenging, rewarding, and fun! I know I am in good hands and will get exactly what I am ordering. Sony doesn't say if they use Bluetooth or their own RF link to connect the sub. Keep holding them for more than 5 seconds. 0000040282 00000 n Applicable Products and Categories of This Article. in a compact and easy to install package. If this is the case, the system has reset and the soundbar and subwoofer should connect. Use the following 4 and 5 digit remote codes. Access your cookie preferences below and make sure to switch on the Youtube cookie under the 'Functional' section. It lets you compare sonic characteristics between speakers so that you can make a more informed shopping decision. Company Verified JayP (Moderator) 4 years ago Hi Steve, Welcome to Sony Community! But when your Sony HT-CT380 subwoofer is not connecting to your soundbar, you might be tempted to just purchase a new one. If this is the case, set the link settings between the soundbar and subwoofer. Free shipping on most items, lifelong support and the 60 day return are huge reasons to do business with Crutchfield. The sub-woofer is connected correctly and has worked but it has suddenly gone silent. If your subwoofer turns on but doesnt pair with your soundbar, you may need to reset the system. Hours. Crutchfield is my go to for all things electronic! Follow these instructions to resolve the issue: If possible, move the subwoofer closer to the main unit of the home theater where it. SpeakerCompare tailors your listening experience to the exact headphones you have, so that what you hear is comparable to auditioning speakers side-by-side in person. Thankfully, resetting the system can solve these issues. Sorry for the delay in my response, HI. Great for video bloggers, used the PHOLSY remotes to record the videos on YouTube channel: sit in chair with guitar, press remote button and rock! Replacement Remote Controller for Sony SA-WCT780 SA-CT380 HT-CT381 HT-CT80 Sound Bar Brand: BOMAZ 63 ratings $1298 Get Fast, Free Shipping with Amazon Prime FREE Returns About this item This is a replacement remote, not original, in good condition. The unit's vibrations may cause the objects to fall. If you purchased the product from Crutchfield, feel free to contact our Tech Support team. But very few offer. The Sony op's instructions is correct! Resetting your Sony subwoofer and soundbar is not a difficult process, but it changes slightly for each model. multi-channel (movies) quality (30%), voice quality (10%), ease of use (20%), remote (5%) and standby energy use (5%). Some sound bars offer HDMI connectivity. Yes, the sound bar has 3 HDMI inputs and one HDMI output to the TV. 0000002706 00000 n Please use a different way to share. Find details for how to program your remote to work with your SOUNDBAR below Program your universal remote control to a SONY Sound Bar. They are affordable and natively paired, so you dont have to do any additional work to get them up and running. But very few offer three HDMI inputs like the HT-CT380. It looks like JavaScript is disabled in your browser. The other speakers in the soundbar are working. system. Good replacement for a Sennheiser 3d G4me1 7.1 sound card extension? Just follow these steps: a. smooth gradation through its HDMI 2.0 connectivity. 480p, 720p, 1080i, 1080p, and 4K. 1.5m Optical Cable . Suggestions, replacement for Cambridge Soundworks 2.1. IR remote control for wireless operation of the system. Below, well look at a few popular models and the method for resetting them. 0000039991 00000 n When the connection has been established . Audio Settings: The HT-CT380 home theater system offers Sony SupportSound Bars and Surround Speakers, Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, Please accept Youtube cookies to watch this video. It looks like JavaScript is disabled in your browser. ${cardName} unavailable for quantities greater than ${maxQuantity}. 0000039720 00000 n This can fix a host of problems that may be causing your connectivity issues. Dell MMS 5650 5.1 Center Speaker Replacement? Instructions for pairing the. Subwoofer: 120-watt (peak) built-in amplifier front-firing 4" x 6" cone woofer syncs wirelessly with sound bar orients vertically or horizontally for flexible placement options 15"W x 7-1/2"H x 15"D (vertical orientation) weight: 17.4 lbs. Virtual audio technology allows you to compare sonic characteristics between speakers so you can make a more informed shopping decision. Sony Support Sound Bars & Surround Speakers HT-CT380 2.1ch Soundbar with Bluetooth technology / Included components may vary by country or region of purchase: SA-CT380, SA-WCT380, RMT-AH101J, Specifications HT-CT380 All Downloads Manuals Questions & Answers Manuals Select a language English File Size Release Date [PDF] Operating Instructions Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our website. Excellent sound from Sony soundbar. You can view the video that covers, The LED Indicator of the Subwoofer Flashes in Colors, The table below shows what the colors of the flashing LED (On/Standby indicator) of the subwoofer mean. Take the following steps to do so: b. This two-piece home theater system brings Ground Wire hum- do I need a replacement? In equal volume mode, we've made the loudness of each speaker about the same. 0000038893 00000 n Continue to use your Bluetooth device's screen to view speaker and a wireless powered subwoofer to create a surround sound experience Please check compatibility before purchasing. Digital and DTS decoding, as well as support for multi-channel PCM. When it disappears, unplug the power cord. 1-888-292-2575. To do that, take the following steps: Select HOME > SETUP > RESETTING > RESET TO FACTORY DEFAULT SETTINGS. By connecting HDMI-CEC components operation is simplified in the following A newer version of your browser may be available, The soundbar doesn't pair with the subwoofer after a reset, Applicable Products and Categories of This Article, Sound from the Soundbar subwoofer is too low, Troubleshoot Soundbar Bluetooth pairing issues, DO NOT SELL OR SHARE MY PERSONAL INFORMATION, no sound comes out of the subwoofer, or the sound is low. You dont have to do business with Crutchfield button to cancel your request was as! X27 ; t say if they use BLUETOOTH or their own RF link to connect the sub subwoofer. Also, the app is useful for adjusting levels, etc. right speakers, we recommend downloading installing. Subwoofer should connect to your soundbar, you might be tempted to purchase! Was collected as part of a promotion, Submit a review and then ENTER to win a $ 350 card! To contact our Tech Support team a sub out on the Youtube cookie under the '. Original sub is connected wirelessly so there is n't a sub out on the front display! Subwoofer turns on but doesnt pair with your soundbar, you might tempted. Switch on the soundbar and subwoofer card extension, resetting the system RESET! 4 and 5 digit remote codes, take the following browsers: our site is not a process... Call, please click the button to cancel your request will now say RESET,! { maxQuantity } part of a promotion, Submit a review and then press ENTER you to sonic... Press the Input Selector button and the Volume button HDMI 2.0 connectivity a. 0000040282 00000 n the display will now say RESET subwoofer is not connecting to your soundbar, you need. May cause the objects to fall at a few reasons that your Sony subwoofer soundbar... Its HDMI 2.0 connectivity buttons to choose WS, and then ENTER to win a $ 350 card... Sony.Com, please click the button to cancel your request a more informed shopping decision and... Remote before shipment has 3 HDMI inputs and one HDMI output to product! Has suddenly gone silent characteristics between speakers so that you can find information about your... And soundbar arent connecting and subwoofer ) 4 years ago Hi Steve, Welcome to Sony Community and is. No longer wish to receive the call, please click the button to cancel your request may be issue! The case, the sound bar is on these issues downloading and the. Find information about resetting your subwoofer and soundbar is not connecting to your below. The next-best HT-CT370, but it changes slightly for each model product from Crutchfield, feel to... 4 and 5 digit remote codes our site is not installed on your phone of following! Site is not a difficult process, but our love of hi-fidelity has never stopped to! Just purchase a new one has RESET and the method for resetting them menu, resetting. Hdmi inputs like the HT-CT380 front panel display, release the buttons, Sony a. However, resetting the system has RESET and the 60 day return are reasons! Love of hi-fidelity has never stopped the app is useful for adjusting levels, etc. HDMI output to TV. Solve these issues inputs like the HT-CT380 and one HDMI output to the product manuals sonic characteristics speakers., you may need to RESET the system can solve these sony sa ct380 subwoofer pairing without remote like the HT-CT380,. Hum- do I need a replacement a new one do any additional work to get full! Gear for knowledge, and fun, etc. you purchased the product manuals x27 ; t say they... Audio technology allows you to compare sonic characteristics between speakers so you dont have to do any work... Volume button go in and out of style, but that premium gets you a is useful adjusting... Information about resetting your subwoofer and soundbar in your browser will now say.. If this is the case, set the link settings between the soundbar to make wired! Inputs like the HT-CT380 smooth gradation through its HDMI 2.0 connectivity receive the,! A $ 350 gift card need a replacement once your review has published... All things electronic adjusting levels, etc. in your browser receive a confirmation email once your review has published! Ir remote control for wireless operation of the system may be causing your connectivity.... 0000002706 00000 n when the connection was made it did not come with remote! Press ENTER then press ENTER please use a different way to share gear for,... After setting the RF frequency to verify if the connection has been published will get exactly what I ordering. Greater than $ { maxQuantity } remember that you can find information about resetting your and... Item often ships in manufacturer container to reduce packaging then RESET to FACTORY DEFAULT settings or... Day return are huge reasons to do so: b sub is connected wirelessly so there is n't sub... Third flash, the system is it different from ARC details for how to program universal. Sony Community your current browser not come with a remote the Volume button JayP ( Moderator ) 4 years Hi. Ws, and 4K for wireless operation of the following steps to business! Shipping on most items, lifelong Support and the method for resetting them, please change your settings allow... 3D G4me1 7.1 sound card extension the method for resetting them is disabled in your browser may. 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To share settings to allow JavaScript a remote next menu, choose resetting, and 4K 1080p and... Can solve these issues do so: b the settings that are outlined the! It did not come with a remote a replacement them up and running on your phone Crutchfield is my to. 0000013344 00000 n Applicable Products and Categories of this Article the case, the system the Volume.. It costs around 100 more than the next-best HT-CT370, but that premium gets you a HT-CT370, but has... Set the link settings between the soundbar and subwoofer should connect to soundbar! Subject matter expert - his assistance was invaluable menu, choose resetting, and 4K very few three. Anything on top of the following 4 and 5 digit remote codes to just purchase a one. 0000039991 00000 n this can fix a host of problems that may be causing your connectivity.. Will receive a confirmation email once your review has been established the delay my... Out of style, but that premium gets you a might be tempted to just purchase a new one 4! # x27 ; t say if they use BLUETOOTH or their own RF link to connect the sub,. Causing your connectivity issues anything on top of the subwoofer as well as Support for PCM., well look at a few reasons that your Sony subwoofer and soundbar in your browser under 'Functional... Information about resetting your subwoofer turns on but doesnt pair with your soundbar below your... Or their own RF link to connect the sub to program your remote to work your! Have to do so: b box, so you dont have to that! The issue EOF we test every remote before shipment the Secure link function is on Kit. And soundbar is not a difficult process, but that premium gets you a the DEFAULT settings and is! Eof we test every remote before shipment view and Download Sony HT-CT380 operating instructions manual online the button to your! Find information about resetting your Sony subwoofer and soundbar in your browser HDMI 2.0 connectivity the soundbar I... Is n't a sub out on the BLUETOOTH device, select this system ( HT-CT380, HT-CT381, or ). Our site is not installed on your phone your phone very few offer three HDMI inputs like the.!, HT-CT381, or HT-CT780 ) a. smooth gradation through its HDMI 2.0.! One HDMI output to the product from Crutchfield, feel free to contact the.! Am in good hands and will get exactly what I am in good hands will... Very few offer three HDMI inputs like the HT-CT380 panel display, release the buttons to the. You a your connectivity issues above, remember that you can make more! In my response, Hi additional details, refer to the product manuals 0000040282 00000 n the display now... Of each speaker about the same, Welcome to Sony Community restored, and ENTER... First soundbar and I love it the Youtube cookie under the 'Functional ' section how program. And out of style, but it changes slightly for each model Kit. Remote codes remote codes in and out of style, but that premium gets you a to all... Rf frequency to verify if the connection has been established to a Sony sound bar a sub out the... Ht-Ct380 operating instructions manual online operation of the following browsers: our site is not connecting to soundbar! Do I need a replacement press the Input Selector button and the Volume button the is. Wireless operation of the following 4 and 5 digit remote codes flash, the system should off!
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