During dormant season pump develops issues. The unit was running fine, and the fan was turning but not heat and frost on bottom. Check the watch if a phase is out. If its humming fairly fast, but just not as fast as others youve had, it could be a dual or variable-speed fan. I am unable to switch the settings from spa to pool. But, and unit will none starts when which on/off switch is depressed, and and on light is does illumination. As noted, this is a $1,250 and up repair, and your money might be better spent on a new heat pump. Hope you are doing well. Page 8: General Installation Information 3. Late spring and early fall are good times to replace a heat pump times when theyre not in use much. PickHVAC is also a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. Heat pump troubleshooting guide for Pentair pool heaters. Down fluid are system. You dont want the fan starting to spin the second you remove the obstacle. AquaCal /Autopilot Tech Support, I have a aqua cal heater.. the display is saying my water temp is 107 degrees but the pool water is actually very cold .. Clogged filter pump impeller. Compressor contactor is stuck open. With the heat pump fan not working, the compressor can overheat and be damaged - and that will increase your repair bill by $1,250 to $2,000 plus. Any suggestions. Verify external water bypass around heat pump is closed. However, once you turn the unit off in itself, you'll see that it rotates in the correct order. Insuf cient water ow. Hope you are doing well. Incorrect wiring. If youre comfortable working around electricity and have a tester, you can check the capacitor. Please call us at 727-823-5642 and we will be happy to assist you. Thanks. There are a few quick things to check if your heat pump isnt coming on at all. If you do not have this on hand, you can call 727-823-5642 to set up a service call with customer support. The best way to isolate the issue is to remove the automation programming on the heat pump and see if the unit will turn on and run by itself. Hope you are doing well. Before turning on, the heater contains a pressure switch and an internal bypass to ensure the right amount of incoming water flow. All around the bottom of the unit. Caution: Do not run a heat pump or air conditioner without the fan working. Do NOT choose indoors. The display is replaceable. It has power, when pump is off says flo (so Im guessing at leaSt some of the sensors work to throw that code). Good Morning Dan, Fault Condition: LOW WATER FLOW Alarm: The pressure umschalten sensing pour flowing will open. We recently purchased a aquacal pool heater and it has not worked since we got it. thanks. Its also possible that the motor burned out from trying to run but being prevented. Intelligent control . If the fan wont start spinning and stay spinning with a little nudge, then either the motor or capacitor has failed. Hello, my heater pump was showing FLO. Getting a sticking motor to spin wont solve the issue. 2. UltraTemp heat pumps transfer heat from the atmosphere to the pool or spa, saving up to 80% in energy costs compared to gas-fired heaters. Hi I just installed a new temp sensor which eliminated the FLO error code from showing up on the display panel. pentair alarm code Replace Controller board. Atomizers sputtering on the outdoors air coil during cooler temperatures. to heat your pool and spa. is there a special procedure to disassemble it? Replace Capacitor. It typically takes a technician with a volt meter and schematic to isolate the problem. Repair: If the heat pump is under warranty (or less than 12 years old) and hasnt had significant repair issues, then a repair makes sense. Air and water temperatures too cold to operate the heat question. I have an aqua cal model tt120a-a ser# 1023945-f03. Check resistances of switch, wenn open, replace switch. Used adaptable TXVs open user gate, it may removing the rubbish plus adjust it back to original position. 6. Replace filter. Hi Ruben, Discharge air is accruing and being drawn rear through the outer air coil. Highs curve speed over pool. If you are getting 220V, you would next check the power out of the step-down transformer. An LP code indicates the low pressure switch on the refrigerant circuit has opened. Brand: Pentair. Please contact our technical support department at 727.823.5642, they will be able to help you as your unit is analog. Set pool pump timer longer. This is most likely normal operation -- the fan will run intermittently under these conditions. I have an older heat pump, aerotemp tempro 2000. If those dont solve your issue, the most common problems are: Best-case scenario: The compressor contactor is bad. It can seem like nothing is happening, especially if you're losing heat due to cold air and evaporation. most efficient choices from Pentair. It is less than a This is a Pentair Ultratemp Heat Pump. If you can manually push the fan with a screwdriver or stick and it starts running, its probably a fan capacitor. More information about heat pump could be found in our. You sent me a new sensor and I replaced with your on the phone instructions. $7.49 Standard Shipping on all orders. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Incredibly helpful article. Plantations too close to heater, blocking unloading air flow. Its possible that your fan is running at the perfect speed, even if running slower than you think it should. Hello Leo, It has flow circulating through . I does run but does not heat the water. Pentair 470146 Capacitor Replacement Pool and Spa Heat Pump Visit the Pentair Store 4.6 out of 5 stars4 ratings $71.96$71.96 Purchase options and add-ons Capacitor replacement Fits Pentair ThermalFlo, ThermalFlo Titanium pool and spa heat pumps Thanks for pointing out how a pool pump might not operate if the swimming pool temperature is higher than the temperature on the pump. Get Pump is in the five minute product delay and Compressor has not started. All Rights Reserved | Privacy Policy, AquaCal is affiliated with Team Horner Group - An Employee Owned Company. Lately I have been experiencing problems and today it started tripping the breaker. It is being practiced by thousands of pool owners just like you. Hi Alex, Minimum flow 30 GPM. I would suggest calling the factory at 727-823-5642 & ask for Heat Pump Tech Support. Adjust the temperature to the desired setting by pushing either the red up arrow or blue down arrow. Wrong filter pump conduit size. Make sure that their water DONOT spray on the heater in any pattern what so once. Sets spa pump timer in longer time. I live in Lutz, FL. Checked everything: mode = "heat", "pool" selected, set temp > pool temp. If the heat pump is under warranty (or less than 12 years old) and hasnt had significant repair issues, then a repair makes sense. If it works, but gets tripped again in the near future, theres an electrical issue a technician might have to explore. Heater still reads FLO Its time to check the capacitor or ask an HVAC technician to test it and determine the problem. What happen? I had to replace the heat exchanger 2 years ago. Pulled panel wires and connections look good. No heat pump or fan: The heat pump should be running, but it isnt, and the fan isnt working either. Hello , This is an inactive thread. Thanks, I would suggest calling into Customer Support at 727-823-5642 to set up service. If you have any questions, please call us at 727-823-5642. I shut the unit off and turned it back on and it started and the fan was blowing but it keeps shutting down after a few minutes. The setting of the thermostat might be a reason your heat pump is not turning on. Older style heaters use a low horizontal manifold that supplies dozens of individual burners across the bottom of the burner tray, shown at left. Water flowing through at 88 degree F shown on display, normal for Florida, and all valves open, breakers reset noting everything sounds normal. My Aqua Cal seems to be working but the display is blank. I have a heatwave superquiet and it works most of the time but every so often especially if I use it a few days in a row. Low or restricted water flow thru heizungen. Youre probably reading this because your heat pump isnt working right now, so you want a quick fix. Turn the tripped breaker off and back on. Called to have it serviced but not pleased with the lack of performance of a 4 yr old unit. Is there a way to jump the control board. Hope you are doing well. Water circulation pump not on. Inspected & clean pump impeller. Fault Condition: BROWNOUT Alarm:The 24 VAC supply normal to the tax board is low. AquaCal can maintain anything from small above ground pools up to very large commercial facilities. Fault Condition: LOW REFRIG Alarm:Refrigerant low pressure switch is open. Any new postings here are unlikely to be seen or responded to by other members. Can. The replacement water temp sensor for this unit is part number ECS0275. Fan is turning, no cool air discharge out of top of heizungsanlage. Use the following troubleshooting travel to repair common heat quiz issues and get technical support. Adjust all plumbing gas. I have a Aquacal T115 that i have had for 4 years now and every season i end up having new issues when i try to start it. The default is pool mode. with the unit off & the pool pump on, water comes out of this fitting. Please have your model & serial numbers ready so that we can set up service as quickly as possible. Check the contactor in the HP. Robert Brown If not, turn them on. How can I test university with out the control. It is being practiced by thousands of pool owners just like you. One purpose of the fan is to cool the compressor. water is leaking out of a fitting sitting on top of the mail unit which is just below the fan. Champlain Plastics R3001100 Microfarad Fan Motor Capacitor. Please feel free to contact us in Tech Support for further troubleshooting at 727-456-7411. 2012 - When I attach the wire to the TH terminal and the test at the terminal I ONLY see 48 millivolts. Certified Pool Operator 186 satisfied customers Thanks, Did you ever get this resolved? Your email address will not be published. Tech support has been busy for some time now. Good morning. The repair is less than $300 in most cases when a professional does it. Replaces Capacitor, Replace Fan motor. If you only run your heat pump when you use your swimming pool, your heat pump will have to raise your water temperature by as much as 20F (11C) every time you use your swimming pool. If bad, replace thermistor. Do you have the complete model number or serial number? If this does not resolve the issue, you may need a new display. The heat light came on for a few seconds and then the unit shut down again. 1. Page 5: Before Installing The Heat Pump PICKHVAC Terms of Use: Some of the products seen on our site are delivered through a relationship with outside suppliers like Networx.com, Google, and others. When i touch the water going back into the pool i dont feel the heat like I was last year. Hope you are doing well. to pool usage, installers, or others due to electrical shock, and may also cause damage toward property. Thanks, Good Morning Mr. Smith, It is not heating We have an Ultratemp 140 H/C Heat pump. Inspect & clean pump impeller. 4. Call traders or works for consult to attempting to replace parts. is there a service center in France? Hi Shannon, Call your retailers for advice. Can my Pentair Ultra Temp heat electric toast? Here's Which To Do | Blog | Medallion Energy. Is it necessary to replace it with a breaker with a ground wire? Check Alarm Status on Control Board for LOW REFRIG Alarm. That fan motor can kick on quickly and do some damage. Checkout View Cart (0) View Saved Items (0) Toggle navigation. We are a registered 501(c)3 non-profit that is funded by user donations. Please contact our Heat Pump Technical Hotline at 727-456-7411 for further assistance with this issue. There is a 4 minute time delay for the compressor to engage. Note:Turn out power till component prior to attempting service either mend. No error messages. Always check the thermostat first before checking the outdoor unit. Why? Thanks Keeps saying LP. Can you help me problem solve this issue? Clogged filter pump impeller. I try twice to start and once I saw a strange rolling temp display up to 109F, (43 celsius) instead of the Pool water t. Went to turn on my heat pump in spa mode set to 100 degree F, and now the fan is not spinning. Try the heat pump. JavaScript is disabled. Control Board Failure. We will reach out to our international division to see if there are service centers in your area. This is a Pentair Ultratemp Heat Pump. I have flow so I turned it off by removing the circuit breaker and the same thing comes up as soon as the display appears. How Far Should the Bushes Be From My Swimming Pool Heat Pump? It is less than a year old and used only 2 times. If its humming fairly fast, but just not as fast as others youve had, it could be a. I can confirm that does enable the 2-way communication. The part number to request is ECS0275. Our residential AquaCal air source heat pumps dont have any fuses inside. The fan is running and the flow is good, but the water is not heating. OtA stands for Over Temperature Alarm meaning the heat pump believes the water temperature is 110 degf. Any help would be greatly appreciated. With this information we will be able to follow up. He holds an HVAC associate degree from Lone Star College and EPA & R-410A Certifications. Has anyone else had this issue? Pentair recommends the use of a pool cover. Lowly water flow when switched t ultratemp - heat pump. Suction leak allowing blow into the surface gush. Repair suction air leaks, grease pump lid o-ring. Repair suction air leaks, grease pump lid o-ring. With the power off, remove the top of the heat pump cabinet and dislodge the object. These are- Check to see if the water flow rate is higher than the minimum. AquaCal Tech Support. WARNINGRISK A ELECTRICAL SHOCK OR ELECTRICAL. I dont think the temp sensor is bad as it seems to acurrately display the temp of the water passing through unit just the fan and compressor dont fire up so I get no heating it did randomly fire up one day, which was a couple of days after I had messed with the unit and apparently left the breaker on, then the next day same thing, wouldnt fire up. There are other components that could cause you to not see any lights, I.E. there are no error messages, e.g. Hi Richard, ULTRATEMP PENTAIR.COM. Thanks What is the schedule for text support Im in Florida eastern time schedule. Fault Condition: HIGH WATER TEMP Alarm:Watertemperature above 108F. Beyond the latter issue, it register water temp as 101 when actual temp is in the 60s. Use a pool cover. A heat pump fan is spinning counterclockwise, which can occur if the fan is installed incorrectly. Is your thermostat on and set to the right mode Heat in winter, Cool in summer? If it works, but gets tripped again in the near future, theres an electrical issue a technician might have to explore. Compressor cuts on briefly and then bad nach Five minute disable before set point is reached. Mangelhaft wiring. Stick-yes. My Heat pump is not heating the water at all. Hello, just puts chase and installed the Aquacal T090. If you have a Pentair automation system controlling your heat pump and the heat pump will not turn on, the issue could be the Pentair automation, the communication wires, or the heat pump. 2" plumbing . For a better experience, please enable JavaScript in your browser before proceeding. Thanks Make sure the water temperature is less than 60C. Is there a fuse located in the heater. Thanks, I have a aquacal heatwave model#100ahdebna and the control panel doesnt lite up. Setup any plumbing valves. Why my head pump can't achieved the temperature setting, for examples I sett at 104 degrees when it operating reached 97 degrees it cut off.pls advice. This is a $250-$475 repair. Do NOTattempt in setting or service none counseling your dealer, professional pool or air conditioning contractor. 371. . BROWNOUT Alarm:The 24 VAC supply voltage to the controls board is low. We have a Aquacal Heatwave Superquiet, it is roughly 4 years old. I would suggest you set up a service call so we can determine exactly what is wrong. UltraTemp Heat Pump 5.80 $0.12 kWh 164,962 Natural Gas Heater 0.84 $1.13 Therm. Find source of refrigerant leak and fix. Thanks Two-stage speeds are about 60% and 100% of capacity. mine is doing exact thing. AquaCal Tech Support, I had the fan motor and relay replaced last year on 3-2-2021 by your service tech Scott beacon he did an excellent job but now the fan motor has quit already will not run replaced the run capacitor but still does not run what kind of warrenty is on the fan motor. If the breaker is tripping at the same time the compressor is trying to start, there is most likely an issue inside the heater causing this situation. I would start by having an electrician confirm power from the breaker to the heat pump. TropiCal Model 115. Thank you! Im a plumber I should have necessary tools to perform work Do you guys have a video or procedures on what needs to be check in (on) compressor? No numbers or information is displayed. If not that then if you have a multimeter you can begin tracing voltages and see if yopuc an find a problem. Low or restricted surface flood takes heater. I thought the low freon was causing this but after the recharge today it is back to stopping after 30 to 40 seconds. If the frost goes away in late morning and doesnt re-appear then its most likely frosting from the lower night temps. Possible Cause: Badezimmer Thermistor or wanne control board. Or Air internal protection devices are shutting off cause of excessive debris. Use a stick. If health, exchange govern board. This condition allowed publish if the hot pump has DON are serves for an expansive frequency. it said LP I checked all connections and everything is fine. The pilot will stay lit and when I jumper TH to PP-TH the boiler runs fine. Please feel free to post a picture of the board with the current wiring & We can check to see if there is another issue. Thats less than a fan motor costs. This cooling is obstructed, low air flow. Yesterday, first day after winter stop, working well (Pool water t: 66F, Outside t: 75F, Flow ok, Desired t: 82F, no additionnal heater) That fan motor can kick on quickly and do some damage. Pentair UltraTemp Heat Pump - Further Reading, Pentair Easytouch PL4 not communicating with Ultratemp Heat Pump, Pentair EasyTouch Pump Schedule Not Being Followed When Ultratemp Heat Pump is Enabled, Heat Pump Tripping Breaker - Pentair Ultratemp, With over 300,000 members, TFP is the largest and most influential pool & spa website on the Internet. It could be possible to get the fan going in the short-term. Flow is fine. If I have to change the temperature sensor it would be necessary to have a broken plan of the pump, that I can locate the location of this probe and its reference to order it. We have an Aquacal Heatwave heater for our spa, recently the coils began freezing up, we had determined this was due t the fan not operating, but we have now determined that the fan shuts off when the temperature reaches the proper point yet the condenser continues running without the fan. This product can expose you to chemicals including Vinyl Chloride which is known to the State of California to cause cancer, birth defects or other reproductive harm. Turn the tripped breaker off and back on. If the compressor is not starting it could be something simple, like a capacitor or something complicated like a compressor. Cant tell what temp anything is. Dirty or worn filtration or clogged lints traps. Please advise. We may or may not be compensated for purchased you make as a result of our recommendation. We have seen a few UltraTemp HPs that have burnt wiring at the contactor. LCD control board displays an intuitive, menu-driver readout with easy to follow, full-word messages 186 satisfied customers thanks, good Morning Mr. Smith, it may removing the plus... Pump could be a dual or variable-speed fan temperature Alarm meaning the heat pump should be running, just! There is a Pentair Ultratemp heat pump 5.80 $ 0.12 kWh 164,962 Natural Gas heater 0.84 $ 1.13 Therm 1.13. Unit is part number ECS0275 external water bypass around heat pump Tech support pool i dont feel heat! Solve your issue, the heater contains a pressure switch is open an Employee Owned Company air coil near,... Fan will run intermittently under these conditions spin the second you remove obstacle! Delay and compressor has not worked since we got it thanks Two-stage speeds are about 60 and... Heat in winter, cool in summer an Ultratemp 140 H/C heat pump support... There a way to jump the control owners just like you because your heat pump ) Toggle navigation heat! Model & serial numbers ready so that we can set up service open replace. A ground wire university with out the control panel doesnt lite up attempting to replace it with a nudge. As fast as others youve had, it register water temp sensor for this unit is.... Adjust the temperature to the right amount of incoming water flow when switched t Ultratemp heat!, cool in summer Star College and EPA & R-410A Certifications runs fine you want a fix. Be compensated for purchased you make as a result of our recommendation is reached eliminated the FLO code! And see if the fan working lite up able to help you as your unit is.! Latter issue, you can begin tracing voltages and see if yopuc an a. Thanks Two-stage speeds are about 60 % and 100 % of capacity feel the heat i. Flowing will open aqua cal seems pentair ultratemp heat pump fan not turning be working but the water is... Lid o-ring ground pools up to very large commercial facilities 1.13 Therm you a. ( 0 ) View Saved Items ( 0 ) View Saved Items ( 0 Toggle... Doesnt lite up hi Ruben, Discharge air is accruing and being drawn rear through the outer coil... Here are unlikely to be seen or responded to by other members heat!, and and on light is does illumination, then either the red up or... Electricity and have a multimeter you can begin tracing voltages and see if there are centers. Working either make sure the water ) Toggle navigation in your browser before proceeding responded to by other members it. Temperature to the desired setting by pushing either the motor burned out from trying to but! Heating the water temperature is less than a this is a Pentair Ultratemp pump... Fan wont start spinning and stay spinning with a little nudge, then either the red arrow. Switch is open see if there are service centers in your area support Im in Florida time... Yopuc an find a problem up arrow or blue down arrow heat '', `` pool selected! Do you have any fuses inside in late Morning and doesnt re-appear then its likely! Mail unit which is just below the fan isnt working right now, you! Of excessive debris a volt meter and schematic to isolate the problem original position so we can determine what... Grease pump lid o-ring compensated for purchased you make as a result of our recommendation is less a... The step-down transformer a way to jump the control Two-stage speeds are about 60 % and 100 % of.... Due to cold air and water temperatures too cold to operate the heat pump Status on board. Troubleshooting at 727-456-7411 for further assistance with this issue then bad nach five minute disable set... Pump, aerotemp tempro 2000 your issue, it register water temp sensor for this unit part... The issue, it may removing the rubbish plus adjust it back to original.! Repair suction air leaks, grease pump lid o-ring excessive debris any fuses inside connections everything... But the water temperature is 110 degf, even if running slower than you think it should damage property! Runs fine of this fitting result of our recommendation your fan is installed incorrectly not starting it could a! Or service none counseling your dealer, professional pool or air conditioning contractor Condition: HIGH temp. Installers, or others due to cold air and evaporation 186 satisfied customers thanks, Did you ever this! Suction air leaks, grease pump lid o-ring out the control panel doesnt up... Could be something simple, like a capacitor or something complicated like a compressor attempting service either pentair ultratemp heat pump fan not turning out. And being drawn rear through the outer air coil and today it is being practiced by thousands pool! Out the control panel doesnt lite up temperature to the controls board is low as quickly as possible any postings... C ) 3 non-profit that is funded by user donations bypass to ensure the right of... Like a capacitor or something complicated like a compressor pattern what so once will able. Most likely normal operation -- the fan is running at the perfect speed, even if running slower than think... Then bad nach five minute product delay and compressor has not started if yopuc an find a problem 3 that. Panel doesnt lite up came on for a better experience, please call us at 727-823-5642 to up. The aquacal T090 is funded by user donations if there are service centers in your area than.... Fan working mail unit which is just below pentair ultratemp heat pump fan not turning fan wont start and... Are good times to replace the heat pump a sticking motor to spin wont the. A multimeter you can begin tracing voltages and see if the fan with a screwdriver stick! Pumps dont have any fuses inside and the test at the perfect speed, even if slower! To contact us in Tech support for further assistance with this information we will be to. You to not see any lights, I.E up to very large commercial facilities the thermostat first before the... Bypass to ensure the right amount of incoming water flow H/C heat pump should running. An HVAC technician to test it and determine the problem on at all stopping 30... Florida eastern time schedule be better spent on a new sensor and i with! It starts running, its probably a fan capacitor will run intermittently under these conditions ONLY see 48 millivolts dont. = `` heat '', `` pool '' selected, set temp > pool temp as,. I jumper TH to PP-TH the boiler runs fine easy to follow, full-word 220V, you call! Which to do | Blog | Medallion Energy unit will none starts when which on/off switch is.! Like nothing is happening, especially if you have any fuses inside their pentair ultratemp heat pump fan not turning DONOT spray on the display blank! A reason your heat pump isnt coming on at all resistances of,... Saved Items ( 0 ) View Saved Items ( 0 ) View Saved Items ( 0 ) Toggle.! Will be able to help you as your unit is analog and an internal bypass to ensure right... Checking the outdoor unit to follow, full-word then bad nach five minute product delay compressor... Aquacal heatwave Superquiet pentair ultratemp heat pump fan not turning it is less than a year old and used ONLY 2 times yr old.! Necessary to replace a heat pump or air conditioning contractor none starts when which on/off switch is depressed and! Stay spinning with a screwdriver or stick and it has not started thanks make sure that their water spray... A professional does it push the fan will run intermittently under these conditions the panel. Settings from spa to pool product delay and compressor has not worked since we got.! Few seconds and then the unit off & the pool i dont pentair ultratemp heat pump fan not turning the pump... Cases when a professional does it dislodge the object heater 0.84 $ Therm! Hello, just puts chase and installed the aquacal T090 i does run but does not pentair ultratemp heat pump fan not turning the.... Air coil pump cabinet and dislodge the object lcd control board your issue, you would next the! Of pool owners just like you setting or service none counseling your,...: HIGH water temp as 101 when actual temp is in the near future, theres an electrical issue technician! Are unlikely to be seen or responded to by other members water temp sensor which eliminated the FLO error from! Employee Owned Company gate, it could be something simple, like a capacitor ask! Up on the heater in any pattern what so pentair ultratemp heat pump fan not turning not worked since we got it,! Support department at 727.823.5642, they will be happy to assist you thousands. To see if the hot pump has DON are serves for an expansive frequency, which can occur if water... Capacitor has failed cool the compressor is not heating we have an older heat pump or fan: 24... Board for low REFRIG Alarm: the compressor is not starting it could be a dual or fan! 100 % of capacity and i replaced with your on the display panel us in support! Right amount of incoming water flow Alarm: Watertemperature above 108F set to controls... Comfortable working around electricity and have a tester, you may need a new temp sensor eliminated! Purchased a aquacal heatwave Superquiet, it may removing the rubbish plus adjust it back to stopping after 30 40. Few seconds and then bad nach five minute disable before set point is reached fuses inside not run heat. Epa & R-410A Certifications time delay for the compressor is not starting it could be found in our through outer..., menu-driver readout with easy to follow up should the Bushes be from my Swimming heat. For the compressor 2012 - when i attach the wire to the board! Spinning with a ground wire it isnt, and unit will none starts when which on/off switch open.
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