Gosund smart plugs, and smart plugs more generally, are seen as the easiest way to start making your home smart. After that, launch your app again and log in to your Gosund account. Its important, for initial setup, that you try to locate the plug as close to your WiFi router as possible. 2. The plugs make smart home technology accessible to everyone, so theyre worth looking into. STEP 4 - LOGIN TO YOUR GOSUND ACCOUNT 1. My verification code never arrived, I can not get one of my light bulbs to reset. How do I reset the Smart Wi-Fi Lights? In what context did Garak (ST:DS9) speak of a lie between two truths? Manual operation or via the app, the light never comes on. Mark is a graduate in Computer Science, having gathered valuable experience over the years working in IT as a programmer. Thanks! Select EDIT at the end of the row for the 5 GHz Frequency Band. The strip lights should be stick on a clean wall and installation is firm. To pair the plug with the app, simply download the Gosund app from the play store or App store. The majority of smart device users run into this problem at some point. Begin by powering off and plug back in the hub, make sure that the hub can find your home WiFi and it connects. Long press(more than 6 seconds) on/off button until the light strip falshes quickly >Open Gosund App>Choose the + symbol>Lighting>Strip lights. One of the four plugs started showing an over heating warning a couple of times and now it doesn't work. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Is the amplitude of a wave affected by the Doppler effect? Use a different smart device/app pairing and save yourself the time. Posted by CmdrTaco on Tuesday May 17, 2011 @12:51PM from the oh-yeah-that'll-be-fine dept. Two faces sharing same four vertices issues. I dont usually like to point the finger to manufacturers as 9 times out of 10 these things turn out to to be either a router or user error but in this situation, I have already exhausted all other possibilities. I overpaid the IRS. Troubleshooting Tips There are two options when deciding how you want to set up and control your Cync devices with Google Home. Ive tried deleting them and putting them in as new. Find your device's skill and tap Enable. Then reconnect the router to the outlet. Now I tried to use it as a switch and honestly it would be faster and easier than having to deal with the ads to just get up and use a real switch or power button. Once your account is established open the app, go to the home screen and tap the plus sign there. You have to first download the app and make an account, configure your WiFi to their specified 2.4, then enter your WiFi password BEFORE YOU CAN EVEN ATTEMPT TO SCAN FOR THE STUPID LIGHTS. Thanks, it's similar to my advice on GFCIs of "hook up line only, until it's working". Why hasn't the Attorney General investigated Justice Thomas? After done you can see the command you need "ON" will appear in the interface. Plant in well-drained soil. The video shows how to operate Gosund smart bulbs, including: turning on/off, connecting, changing colors, scheduling and scenes, etc. Having a smart system in your house is cool but sometimes technology can be a headache and you cant figure out what went wrong, especially for people who are not tech-savvy. Once the light is blinking slowly, tap Confirm indicator slowly blink and select Next. All you have to do is to send them an email or reach out directly with a support ticket. The last option is Schedule which allows you to set up when the light will turn ON or OFF on specific hours or days. I just installed successfully, without any issue the Gosund led strip light and being all excited to put it around the tv, then bedroom and kitchen. If I can't get any assistance with set up, i'll just have to return them. The Gosund smart bulb could be defective, to make sure it didnt go bad try a different working smart bulb to check if its really working or it should be replaced. If the smart device cant connect to Wi-Fi, press and hold the On/Off button for 5-10 seconds to reset the smart plug or change easy mode to AP mode, which is more compatible. Changes in your router settings where your device is connected such as password or Wi-Fi name. My smart switch stop working,its dark in my living room, not turning on the lights, when I push switch, is it a defective switch, but I can get blinking green a blinking, so I guess theirs power going thru the switch? The schedule stopped working. User reports: App has problems User reports 15 Jump To: Reviews Alternatives Contact Support Cancel/Delete Troubleshoot problems reported in the last 24 hours 24 hour clock Most reported problems Something else The Gosund Smart WiFi Light Bulb follows the same design blueprint as the other smart light bulbs, featuring a white matte base made of ceramic that covers more than half the device (with the Gosund logo printed on one side), while the top of the device is made of glass (and its also matte white). electrical dimmer-switch smart-switch Share Improve this question Follow If you have made sure that the bandwidth is on 2.4GHz and the router is still not connecting, then simply move the router closer to the smart device and give it a quick restart. Prevent apps from taking your money without permission. The smart plugs are now paperweights. You would think the lights would AT MOST require a blue tooth connection to your phone- so okay, turn on Bluetooth and just pair to the lights. The smart plug will only work with 2.4 GHz WiFi networks. Long press on/off button until the Light Strip flashes slowly; Make sure the Light Strip is flashing slowly and confirm it in APP; Choose your 2.4G Wi-Fi and enter the password and confirm it in APP; Tap Connect now and choose Wi-Fi hotspot named Smartlife-xxx, then go back to Gosund application; Wait till successful configuration and then tap Completed. may be a few days before I can try again but I'll give that a go. Sometimes, the router behaves weirdly when it has been on for a long time, shutting it down and then back on could fix some issues, just wait at least 15-30 seconds before turning it on. Go through this comprehensive list of common errors with the unit to avoid major pitfalls down the road. What kind of tool do I need to change my bottom bracket? Please guide me how to fix it if I can. It is the only one that wont connect. 5). It will take somewhere around two to four business days to get a replacement after the claim has been verified. I literally can not use my device for several minute because of the pop up ads that show up. Home Improvement Stack Exchange is a question and answer site for contractors and serious DIYers. You can also control the lamp remotely from anywhere in the house, as long as you have the app. my light not dimmer to 100% to 1% only go 57% why pls. Overall, the fact that the Gosund Smart Plugs can run well without connecting to any speakers make them very worthwhile. I opened the Gosund app to find only a popup dialogue saying there was a network error and none of my Gosund devices were listed in my home. Thanks for contributing an answer to Home Improvement Stack Exchange! I have tried resetting two of the bulbs but the app wont allow me to even enter the add devices dialogue. Tap the Colour option to summon a colour dial, where you can adjust the light colour, the Saturation and the Brightness; tap the Scene option to roam through various scenes that can automatically adjust the light in the Night, while you Read, in a Meeting or at Leisure, but it can also offer some fun transitions through colours (Scene 1, 2, 3 and 4) each scene can be adjusted by Saturation, Brightness and Speed. had 8 working, then 2 stopped and now cannot pair any new ones or get those 2 to work. Here are some fixes you can follow to solve this problem. Click "Add to Siri" in the lower right, then record your command. Very frustrating I have to say, could you please help me out ASAP as Im preparing a massive surprise for my wife on Sunday and Im running out of time. Home gosund gosund Smart Wifi LED Light Strip User Manual, Input: DC 12V,1ARated power: 12WWi-Fi Frequency:2.4GHzLight emitting mode:RGB. Everything worked fine from within KASA, but not with the Amazon DOT. App works to some extent but the company and customer service are horrible in my opinion. Install the light bulb to your lamp/socket, then reset it by turning on/off the switch, 3 times in a row (wait 2 seconds before turning off ), then you'll see the bulb flash rapidly or slowly. Now, you need to screw in the light bulb into a power source (E26), wait for it to start flashing (it is very important to be aware that this may affect people with photosensitive epilepsy) and, on the app, press Confirm. Easily build smart life in the cloud(include Gosund and NiteBird devices) ), Google Home Something Went Wrong (Easy Fix!). This cycle is your indication that the switch is ready to be reconnected. Amazon Echo and Google Home If you are a Gosund customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Gosund. Stay away from the 3-way switch. Is there some way of returning one? Its an easy and quick process so dont worry about it. How do two equations multiply left by left equals right by right? I persevered. Check that Your Socket is Plugged into a Working Outlet You have to be sure that your smart plug has received power before you start the connection process. You should let the dealer take care of this situation, and he will provide you with a fresh piece in due time. Seems to be wifi issue with only this one plug. We will do our best to help you resolve any problems you might have about Our products until you are satisfied. Plus, if you have a smart speaker (Alexa or Google) at home, you can even connect the Gosund plugs with your voice. Required fields are marked *. I create an account when I download the app and then I go to Alexa to sync and of course it says I have log into my Gosund account to continue. The first step is to ensure your smart wi-fi light is on the correct frequency. For example, you can say: "Open Light". Luntak E12 WiFi Smart LED Light Bulbs User Guide, Energizer Smart Wifi LED Light Strip Installation Guide, Olafus LED Smart Strip LightLED Smart Strip Light User Manual. Fixing Firmware Issues Firmware updates are easily managed through the app for your smart lights. Make sure the Light Strip is flashing slowly and confirm it in APP; Choose your 2.4G Wi-Fi and enter the password and confirm it in APP; Tap "Connect now" and choose Wi-Fi hotspot named "Smartlife-xxx", then go back to Gosund application; Wait till successful configuration and then tap "Completed". Alexandros Porfyris. Please use our official APP "Smart Life", and create a account in Smart Life. They are located on the SAME WALL, the one That does not work is connected to a GFCI the other is just a regular outlet if that matters. I have tried endless to to program socket with the app and I have gotten no results. So, be sure to ask the dealer, and he will make sure that you wont have to bother with the same errors again. So, you can get a better perspective on this issue by asking the experts for a replacement. So check if the device LED indicator is blinking. 2. Plugs went offline when the password changed. I hope you found what you were looking for! Having bought them on Amazon, I now find that the link in the archived order that should take me back to the product page no longer works. Product prices and availability are accurate as of the date/time indicated and are subject to change. !123Why wont this work?.Thanks. There's a single black wire coming from the panel (if you count left to right, it's the second sheath of wires) that is connected to the bottom of the original switch, and another black wire going from the top of the original switch into the first sheath of wires. Continue with Recommended Cookies. Most were installed using my older 2.4 router. I deleted all devices to start over. Now go to the Gosund apps and sign up for and register your new account. Gosund sells a 2-pack for $32.99. 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