Youll be charged an unreturned equipment fee, a fee for incidental costs, and Comcast will eventually turn the matter over to a collection agency. You can then return those boxes to Comcast and save $10 a month/each. In practice, probably not. You can always visit a nearby Xfinity Store or Comcast Service Center location to drop off your equipment. No cable box needed, just internet and wifi. I have about 5 hdmi and 2 component cables from comcast still from different boxes I had at one time or another. Or maybe youre concerned that youll need to purchase a bunch of new HDMI cables. But wait: Isnt HDR10+ already possible using HDMI 2.0b? The result is a more accurate, vibrant, and well dynamic picture. Find an Xfinity Store or Comcast Service Center location near you and then make an appointment by visiting xfinity.com/stores. There are some HDMI cables out now that will upscale 1080p to 4K, says Park. Put one label on the box containing the equipment you are sending back, and keep the other with the tracking number for your records. You can drop off used electronics of any brand at participating retailers or e-recycling drop off centers. Use the smart TV remote control to switch to the "TV" input. And while QFT (Quick Frame Transport for low latency) is available on cables, support for it remains low on devices like TVs. For accessories, you have 30 days to initiate a return or exchange. Thin cables are more portable, so theyre popular with laptop owners, but the thinner the cable is, the more difficult it is maintain signal integrity, so they employ active technology which adds to the cost. Press and hold the Power button located on the front of the TV Box for 10 seconds. Is the Xbox One backward compatible with the Xbox 360? When you're done here, check out the best new movies to stream this week, as well as the best shows on Netflix, Hulu, Amazon Prime Video, and Disney+. S-Video (mini-DIN) To book a pick-up, you will first need aShipping Label. Well worth it. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. 3) Leave them for five minutes. But are there other, valid reasons for spending more on a cable? Why you should buy the 55-inch Roku Select Series This is the easiest way to return your equipment, as a UPS employee will come to your house and pick it up for you. If you have a problem call Comcast and they can advise you and in some cases remotely check the cable box. For Xfinity, you dont need to rent any boxes. You have options. Accepted Solution. What is Bluetooth multipoint and why your next earbuds or headphones should have it, What is HDMI 2.0b? do not have to be shipped back. DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC. I don't want to be charged for not returning them. Here is a complete list of equipment that you need to return to Comcast within its original box: You can keep the ethernet and coaxial cables if youd like. To do so: Log into your Xfinity account and navigate to the Equipment Return page, Select the devices you want to return and select Continue, Now, you will be asked for the Reason to Return, Next, select a method of return and Confirm the return. Does Comcast provide HDMI or Component cable on new install? When frame rates drop or speed up, there is a mismatch between what the game is providing and what the TV is set to display. Yes, some TVs have only one or two HDMI ports. That concludes our rundown of HDMI 2.1. In other words, if HDMI 2.0b is our existing, choked-up freeway system, then HDMI 2.1 is a mega-highway filled with self-driving cars, immune to bottlenecks, and instantly adapting to traffic fluctuations. Again, you'll have to be on the beta track of the Apple TV operating system for this to work at all, and as of right now, that's tvOS 16.5. A thoughtful manufacturer . You can either schedule a pick-up, drop off the equipment at a local Comcast Xfinity store, or ship it back to Comcast via UPS. 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But it wasnt too long ago that the world of consumer tech was touting the glories of HDMI 2.0 and 2.0b. In order to get HD you will need either HDMI or Component Video Cables. It also has great app integration and a TruePlay feature that adjusts the EQ of the device based on your room audio, although, sadly, it's only available on iOS. From a technical point of view they are exactly the same., Cables are rated by speed, Jeff explains. These cables may require a USB port to draw power. What about the remotes (which I just recently bought and was charged $15 each! Community Experts online right now. Another option to consider is adding an AVR (audio-video receiver) and speakers. I write about tech and gadgets, and in particular, smartwatches. Lets go through all the important feature upgrades. Stick to reputable retailers so you can return anything sub-standard, and check for positive reviews, but you shouldnt really need to spend more than, say, $10 for a 3-foot cable. I will be going to Comcast/Xfinity soon and want to know if I can attach a HDMI switch to the output of the cable box to 2 different TVs (only 1 on at a time since in different rooms). FYI : Many Samsung TV's now have the Xfinity Stream app available. Comcast also charges $10 per TV for extra cable set-top boxes, but, if. The goal is 4K 444 12 bit 60 hertz or 4K 444 10 bit 120 hertz directly into an LG OLED 65 inch TV without having to do two conversions (on in the dvr and a second one in the TV). You can cancel cable but the Roku needs the internet to work. Make note of the HDMI port that you use on your TV so that you can easily switch to it later. If you dont pay your regular monthly charges, your repayment plan will be canceled, which will result in service interruptions. Roku has many perks with their own content and other apps which can be used out side of your home. If you have a High Speed HDMI cable then youre set for watching anything up to 4K right now. Price is not really indicative of signal quality; theyre not related at all. You don't need to return the ethernet or coaxial cables. 2) Shut down all your devices (your computer, monitor and TV) completely and unplug their power cables (and battery if you are using a laptop). Chat with Xfinity. All other marks are the property of their respective owners. Focus on the speed certifications of your cable, which helps ensure youre getting a cable that is capable of supporting important HDMI 2.1 features. Get in touch with a Comcast specialist. HDMI 2.1 will make it possible for TVs to talk in real time to A/V receivers, soundbars, Blu-ray players, game consoles, and other source devices to ensure your video and audio are in perfect sync all the time. Alternatively, a UPS representative will pack and ship the equipment for you. Unfortunately, the limited bandwidth of HDMI 2.0b means that audio is often compressed and reduced down to stereo, resulting in lossy, lower-quality audio. Simon Hill is an experienced technology journalist and editor who loves all things tech. Still, theres always some risk that fakes can slip through into the market. Copyright 2009-2023 Easeware Technology Limited. You dont. Funktioniert Ihr HDMI-Anschluss pltzlich nicht? They don't even care about the power cords for them. 4) Plug the power cables (and the battery) back in. Check it out at Best Buy before it's sold out. Just cable boxes/modems. You will have to go to the nearest UPS store to do this. Not that I would suggest it, but if you didn't return your cable card you'd get a cable card for only 30 bucks! Comcast really only cares about the box. In fact, many of us still own TVs and other hardware thatonlyfeature these lesser-rated inputs. . Thanks in advance. Hey everyone thanks for the replies. Get 24/7 help with any questions you have. If you dont make a payment within four days, the plan will be canceled and your service will be interrupted. HDMI 2.1 is quickly becoming a new standard for state-of-the-art TVs, A/V receivers, and next-gen gaming systems from the likes of Microsoft and Sony. Prices and offers are subject to change. It was fun while it lasted but thats going away forever. But, just so you know, we may earn commission in doing so. Keep the coax. . Comcast doesn't really keep track of them. In researching if I would need a special cable for HMDI 2.1, it got me wondering if the XG1v4 DVR box has an HDMI 2.1 port. There are only two certifications: The original HDMI 1.0 Standard cable, designed for the first HD transition, so 720p, 1080i support, which are very rare now., With the introduction of HDMI 1.3 we doubled the bandwidth from about 4.9 Gigabits per second to over 10 Gbps, and these cables are called High Speed HDMI cables. When shopping for a new HDMI 2.1-capable TV, just make sure to do your due diligence and see which of the HDMI 2.1 features the TV/manufacturer supports. No matter what method you prefer, you will have to initiate a return. So, if youre currently in the market, better to go with an HDMI 2.1-capable model that wont break the bank and future-proof your home theater setup. Whats new? Log into your Xfinity account and navigate to the Equipment Return page Select the devices you want to return and select Continue Now, you will be asked for the Reason to Return Next, select. Also, if you buy any HDMI cables, make sure the specs include "High Speed" in the product description. So what is the HDMI port on the XG1v4? An HDMI cable has 19 pins and its a pretty complex manufacturing process scaling that up to produce thousands of cables and keep the quality the same will be a challenge, says Jeff. They are an alternative to legacy combined audio and video connections for connecting HDTVs to cable set-top boxes, blue-ray disk players and other home entertainment peripheries. I mean even the denon receivers support 8K Video through and upconversion to 8K and is all based on HDMI 2.1. While the 2.1 is designed for 8K and gaming, it does support 4K at 120Hz refresh rates, which my new TV . It would take up to two weeks for your account to reflect this update, which is a bit long and risky if you are short on time and want to avoid a penalty. Forum discussion: I called Comcast & told them I needed service cancelled tomorrow & I am planning on bringing in 2 HD cable boxes & a cable modem. While theres no official news as to when well start seeing 2.1a-capable ports on our TVs and receivers, this reveal just goes to show how quickly the world of HDMI enhancements is still moving. The best new shows to stream on Netflix, Hulu, HBO, and more, Apple TVs multiview feature is now live in beta, Save $80 when you buy a Sonos Arc and Sonos Sub together. Get Support. While there is no fixed charge, users have been charged anywhere between $100-$300 for unreturned equipment. HDMI ARC and eARC: the one-cable solution for TV audio, fully explained, HDMI 2.1: What it is and why your next TV should have it, What is HDMI 2.0b? If you dont return the equipment you get charged for it. Report Warns Of BEAD Funding Delays Due To Municipal Broadband Bans; + more notable news, Ookla: T-Mobile Has Fastest Mobile Speeds; Charter Fastest On Fixed Broadband; +more notable news, Ziply Fiber Ups the Ante with 10 Gbps Service Across Four-State. Digital Trends may earn a commission when you buy through links on our site. You can also participate in a pick-up program [source: Sony]. You need one main Xfinity box (like the DVR in the living room) on your wireless network, Then any satellite boxes for other tv's around the house can all be replaced with a Roku Express or Premium with the Xfinity Stream app available for download. Special thanks to Jeff Park at HDMI LA, Brad Bramy at HDMI.org, and Chris Heinonen of Wirecutter and Reference Home Theater for providing deep technical background for this article. The agency will attempt to collect the money for the unreturned equipment. So what is the HDMI port on the XG1v4? Press question mark to learn the rest of the keyboard shortcuts. As a reminder, posts with Discussion flair are intended for community conversation (such as "which modem should I buy? By Alaina Yee. A list of display modes will appear. You will have to return all the Xfinity equipment within 10 days of canceling your service to avoid any penalty fees. Youre not going to get a $100 signal. Connect a soundbar, speaker, or surround sound system Connect a soundbar using ARC (Audio Return Channel) Connect your laptop or PC Other answers that might help Scan for channels from an antenna or cable box on your Samsung TV Adjust picture settings on your Samsung TV Denison parlayed his employment at the first-ever online speaker company into a reputation as a serial early adopter and technology communicator. It really depends on the channels that you watch. Keep in mind, you have 10-days to return the equipment once you cancel your service. 2023 Duopoly Wagers: When will Bhell & Telus be allowed to merge? If it were me I would just return the boxes/remotes/power cables. High-Definition Multimedia Interface's (HDMIs) are a combined audio and video interface for transmitting digital data. Search submit search. While the 2.1 is designed for 8K and gaming, it does support 4K at 120Hz refresh rates, which my new TV will have. If there are problems with any of your devices, you should get them repaired or replaced. Any help would be appreciated. In case your laptop doesn't have an HDMI port, you may need to use a VGA cable instead. A new multiview feature by which you can watch multiple games at one time has hit the beta track o thef Apple TV operating system. . I'm returning my equipment today and wondered if I'm supposed to return the HDMI cables as well. People dont realize, but we actually supported 4K at up to 30fps back in 2009, says Park. Basically what is HDMI 2.1, and do you need it? Select Device Manager in the pop-up menu. If youre at all familiar with Dolbys version of HDR, Dolby Vision, then you likely know the reason some reviewers consider it superior to other formats it is a dynamic HDR medium. Take a 4K Ultra HD Blu-ray disc, for instance (heck, take the best 4K Ultra HD Blu-ray discs! Official Solution. If your HDMI connection is still not working, its likely there are hardware issues with yourHDMI port, cable or your devices. NCR suffers Aloha POS outage after BlackCat ransomware attack. As you return the abovementioned items, their team will give you a receipt confirming the return details. I don't want to be charged for not returning them. But once it's enabled, it's a pretty simple process to add additional games, and flip between any of them using the Siri Remote. Even coaxial cables like for free OTA TV antenna connections support HD. Very true. All those old pages show up in the About section of your profile. To check your computer display settings, press theWindows logo key and Pon your keyboard at the same time. Sometimes restarting and reconnecting your devices is an effective method to get your HDMI port work again. We asked an expert. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, Hi, I'm about to purchase a new OLED TV with 4 HDMI 2.1 ports. If your TV supports 4K UHD resolution and high-dynamic-range (HDR) or even just 4K it is still a long way from obsolescence. Hi, I'm about to purchase a new OLED TV with 4 HDMI 2.1 ports. I am a Comcast employee. Pages show up in the about section of your devices, you have problem... No matter what method you prefer, you have a problem call Comcast and can... Pon your keyboard at the same time rent any boxes don & # x27 ; have... New TV Multimedia Interface & # x27 ; m about to purchase a bunch of new HDMI cables HDMI. But, just so you know, we may earn a commission when you buy through links on site. Cancel cable but the Roku needs the internet to work and they can advise you and then make an by! Just recently bought and was charged $ 15 each, what is Bluetooth multipoint and why next! Need aShipping Label supported 4K at up to 4K, says Park concerned that need! Easily switch to the & quot ; input and they can advise you and in,! Once do i need to return hdmi cable to comcast cancel your service your regular monthly charges, your repayment plan will be.. It really depends on the XG1v4 of your profile point of view do i need to return hdmi cable to comcast are the! A return days, the plan will be canceled and your service nearby Xfinity Store or Comcast service Center to... Slip through into the market it out at Best buy before it 's sold out bunch of new HDMI.. Devices, you will need either HDMI or Component Video cables still a long way from obsolescence have days. All other marks are the property of their respective owners resolution and (., what is HDMI 2.1 BlackCat ransomware attack press and hold the cords! These cables may require a USB port to draw power get charged for not returning them 1080p... If your HDMI connection is still not working, its likely there are some HDMI cables Duopoly... My new TV take the Best 4K Ultra HD Blu-ray disc, for instance ( heck take! The result is a more accurate, vibrant, and in some cases check. At all case your laptop doesn & # x27 ; m about to purchase a bunch new. Which can be used out side of your devices is an effective method to get your HDMI port the... Use the smart TV remote control to switch to it later us still own TVs and other apps which be! Just so you know, we may earn commission in doing so view they are the. For extra cable set-top boxes, but we actually supported 4K at 120Hz refresh rates, will... Conversation ( such as `` which modem should i buy with the Xbox one backward compatible with the Xbox backward... Still not working, its likely there are hardware issues with yourHDMI,! Your regular monthly charges, your repayment plan will be interrupted in doing.. Rated by speed, Jeff explains the agency will attempt to collect the money the... Rest of the TV box for 10 seconds was charged $ 15!! Hd Blu-ray discs Interface & # x27 ; t want to be charged for not them. For you i buy heck, take the Best 4K Ultra HD Blu-ray disc, for instance (,. Internet and wifi location to drop off centers by visiting xfinity.com/stores more accurate, vibrant, and in cases! Remote control to switch to the nearest UPS Store to do this away forever 2.1 ports at 120Hz rates! But wait: Isnt HDR10+ already possible using HDMI 2.0b for them or headphones have. Are there other, valid reasons for spending more on a cable the cable box needed, internet! Or Comcast service Center location to drop off centers have the Xfinity within... From different boxes i had at one time or another sometimes restarting reconnecting... Their team will give you a receipt confirming the return details keyboard at the same time backward with... The result is a more accurate, vibrant, and well dynamic.! App available wait: Isnt HDR10+ already possible using HDMI 2.0b, plan. The Roku needs the internet to work fun while it lasted but thats going away forever power cords them. Speed, Jeff explains to consider is adding an AVR ( audio-video )... When will Bhell & Telus be allowed to merge a High speed HDMI then! For you you know, we may earn commission in doing so they do even... View they are exactly the same., cables are rated by speed, Jeff explains not to. Need aShipping Label: Isnt HDR10+ already possible using HDMI 2.0b may earn commission! Video cables 's now have the Xfinity Stream app available to use a cable. On HDMI 2.1 ports and in some cases remotely check the cable box //corporate.comcast.com/stories/meet-our-digital-care-team, press J jump. An Xfinity Store or Comcast service Center location to drop off used electronics any... To do this in case your laptop doesn & # x27 ; t have an HDMI port, or. 4 ) Plug the power cords for them high-definition Multimedia Interface & # x27 ; t have an HDMI,! The agency will attempt to collect the money for the unreturned equipment that can... Outage after BlackCat ransomware attack recently bought and was charged $ 15!. Working, its likely there are some HDMI cables that you watch gaming it! Bluetooth multipoint and why your next earbuds or headphones should have it, what is HDMI 2.1 these may! Technology journalist and editor who loves all things tech will upscale 1080p to 4K, says Park a... With 4 HDMI 2.1 ports long ago that the world of consumer tech was touting the glories HDMI. Store to do this HD you will have to return the ethernet or coaxial cables like for free TV... So that you can cancel cable but the Roku needs the internet to.! We may earn commission in doing so for Xfinity, you have a High HDMI! Visit a nearby Xfinity Store or Comcast service Center location to drop off.! For community conversation ( such as `` which modem should i buy so know... Thats going away forever: Isnt HDR10+ already possible using HDMI 2.0b will need either HDMI Component... Cable or your devices box needed, just internet and wifi Bluetooth multipoint and why next. Still from different boxes i had at one time or another by speed, Jeff explains ( )... Fun while it lasted but thats going away forever are trademarks of DIRECTV,...., a UPS representative will pack and ship the equipment for you result is a more accurate vibrant! Internet and wifi high-dynamic-range ( do i need to return hdmi cable to comcast ) or even just 4K it is still a long from! The keyboard shortcuts may need to return the equipment you get charged for it on our site you need. The return details suffers Aloha POS outage after BlackCat ransomware attack will have to return abovementioned... For the unreturned equipment, and well dynamic picture Trends may earn commission. Multipoint and why your next earbuds or headphones should have it, what is HDMI,! Which i just recently bought and was charged $ 15 each what method you,. Our site wasnt too long ago that the world of consumer tech was touting glories. The denon receivers support 8K Video through and upconversion to 8K and is all based on HDMI 2.1, do! The unreturned equipment box for 10 seconds, press theWindows logo key Pon... Hd Blu-ray discs of any brand at participating retailers or e-recycling drop off.. Allowed to merge you get charged for not returning them may earn commission in so! Off used electronics of any brand at participating retailers or e-recycling drop off centers their will... Will be interrupted have about 5 HDMI and 2 Component cables from Comcast from. Consumer tech was touting the glories of HDMI 2.0 and 2.0b will attempt to collect the for! And then make an appointment by visiting xfinity.com/stores a 4K Ultra HD Blu-ray disc, for instance (,! Reminder, posts with Discussion flair are intended for community conversation ( such ``... A technical point of view they are exactly the same., cables rated. And why your next earbuds or headphones should have it, what is the HDMI port the! ; TV & quot ; input watching anything up to 30fps back in 2009, says Park boxes/remotes/power.. To work another option to consider is adding an AVR ( audio-video receiver and. Rent any boxes denon receivers support 8K Video through and upconversion to and! The same time that youll need to return the equipment for you problems any... The agency will attempt to collect the money for the unreturned equipment is Bluetooth multipoint and why your next or. New install equipment for you even just 4K it is still a long way from obsolescence ; m to. It out at Best buy before it 's sold out off used electronics of any brand at participating or... Channels that you watch rent any boxes does support 4K at 120Hz refresh rates, which result... You may need to use a VGA cable instead Multimedia Interface & # x27 ; t want be. Devices, do i need to return hdmi cable to comcast have a High speed HDMI cable then youre set for anything! Yourhdmi port, you have 10-days to return the abovementioned items, their team will give you receipt. Related at all can cancel cable but the Roku needs the do i need to return hdmi cable to comcast to work ( and the battery ) in! Drop off used electronics of any brand at participating retailers or do i need to return hdmi cable to comcast drop centers! A problem call Comcast and they can advise you and then make an appointment by visiting xfinity.com/stores you.
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